Imprint

Imprint/Legal Information

Provider

Rosenthal GmbH
Philip-Rosenthal-Platz 1
95100 Selb

E-Mail: hrs@rosenthal.de

Phone:
Head office: 09287/720

Represented by Managing Directors: Pierluigi Coppo, Gianluca Colonna

VAT number: DE265984380

Company Registered Office: Selb

Commercial Registry Court Hof, Entry No.: HRB 4617

Chairman of the Supervisory Board: Matthias W. Stecher

Notes to protective rights

Rosenthal and the logo design with crown and swords are registered trademarks of Rosenthal GmbH, Selb, Germany. Thomas is a registered brand trademark of Rosenthal GmbH, Selb, Germany. diVino is a registered brand trademark of Rosenthal GmbH, Selb, Germany. Hutschenreuther and the logo design “The mark of the lion” are registered brand trademarks of Rosenthal GmbH, Selb, Germany. Versace is a registered trademark of Gianni Versace S.p.A., Milano, Italy.

Shape and decoration names included in this website are trademarks of the company or otherwise protected.

All rights reserved. This website and all of its contents are protected by copyright. No part of it may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the written permission of Rosenthal GmbH.

With the actual changes in European rules we have adopted our data policies: Here we show a translation, but the German wording applies for legal matters:

Privacy, Data protection, Data Privacy Policy

A. Data controller

The data controller responsible for the processing of data on this website is:

Rosenthal GmbH
Philip-Rosenthal-Platz 1
D-95100 Selb
Tel.: +49 (0)9287 720
Fax: +49 (0)40 226307330
Email: info@rosenthal.de

B. How to contact our data protection officer

Our data protection officer can be contacted as follows:

Data Protection Officer of
Rosenthal GmbH
Philip-Rosenthal-Platz 1
95100 Selb, Germany

Tel.: +49 (0)9287 720
Email: info@rosenthal.de

C. Operation and hosting of our website

Our website is operated in our name and on our behalf (Article 28 of the General Data Protection Regulation – GDPR) by a full-service e-commerce provider that we have commissioned to conduct all of the data processing activities relating to the use of our website. This data processing takes place on the servers of a hosting provider that connects the website to the internet on our behalf. Both service providers are based in Germany.

D. Overview of our data processing activities

We process data as follows:

When you visit and surf our website (“use of our website”), we process data from and on your end device, some of which could be used to identify you as an individual (see section E below for more information on this);
Finally, we process your data when you get in contact with us (“communication”), for example by subscribing to our newsletter, reviewing a product or sending us a message using the means of communication made available to you by us (see section F below for more information on this);

E. Use of our website

Each time you visit our website, we process certain pieces of data from and, in some cases, on your computer/end device. These data processing activities can be divided into the following categories:

Logging of your visit/use of functional cookies (see section I below for more details)
Analysis of your use of our website using Google Analytics (see section II below for more details)
I. Logging of your visit/use of functional cookies

1. General information about data processing

The following log data is processed by us automatically each time you visit our website and each time you download a file from one of our webpages:

The hostname of your computer/end device (IP address);
The date and time of access/download;
The page accessed;
The name of the file downloaded (if applicable);
The type of browser you are using;
The operating system on your end device;
The website you were visiting before you accessed our site.

We also use functional cookies to help us to operate our website. These are small text files that we store on your computer/end device. Functional cookies comprise both session cookies, which are only stored for the duration of your visit to our website, and persistent cookies, which remain on your computer/end device for longer. Both types of cookie contain a distinct alphanumeric string of characters, which in the case of persistent cookies allows your browser to be recognised if you visit our website again.

2. Scope and purposes of the data processing

We process the data for the following purposes:

To identify and protect against attacks on our website;
To ascertain whether your internet browser supports cookies;
To prevent pop-ups being shown to you more than once;
To display our website in the language you have chosen;

3. Data transfer/recipients

The recipients of your data are our website’s technical operator and hosting provider (see section C above).

4. Duration of storage

The data is stored for the following periods of time:

Log data: until the purpose has been fulfilled, a maximum of three months;
Session cookies: until you leave our website;
Persistent cookies: one year.

5. Legal basis for processing

We process the data on the basis of our interest in ensuring that our website is fully functional and secure. In our assessment, this legitimate interest is not overridden by the interests or fundamental rights and freedoms of the data subjects (Article 6, Paragraph 1f GDPR). On request, we would be happy to provide you with more information about how we have weighed up these interests.

6. Right to object

You have the right to object, on grounds relating to your particular situation, to this processing at any time. If you exercise this right, we will no longer process this data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or unless the processing is being used to establish, exercise or defend legal claims. You can exercise your right to object by contacting us using the details provided in A above. Alternatively, you can control which types of cookie are created and whether they are created at all by adjusting your browser settings. If you do not accept the use of functional cookies, this may limit the functionality of our website.

II. Analysis of your use of our website using Google Analytics

1. General information about data processing

We use Google Analytics, a web analytics service provided by Google LLC (“Google”).

Google uses cookies. These are text files that are stored on your computer/end device and enable Google to analyse how you use our website. The following information is processed by Google Analytics:

Browser type;
Operating system;
The website you visited before accessing our website;
The hostname of your computer/end device (IP address, abbreviated);
The time the request is received by our server.

2. Scope and purposes of the data processing

Google processes the data collected by the cookie on our behalf so that it can evaluate how you use our website, compile reports on website activities and provide other services to us relating to website and internet usage. During these procedures, no data that could be used to identify you is processed. In particular, the cookie created does not contain any usernames (user IDs). The abbreviated IP address transmitted by your browser during the Google Analytics process is not merged with other Google data.

3. Data transfer/recipient

The information generated by the cookie about how you use our website is generally transferred to and stored on a Google server in the USA. Thanks to the deactivation of the User-ID feature and the activation of IP anonymisation (abbreviation of the IP address by removing the last octet), the data can no longer be linked to your connection or computer/end device.

Google is certified under the EU-US Privacy Shield. In accordance with a decision of the European Commission personal data may be transferred to companies certified in this way, since they have a sufficient level of data security in place.

4. Duration of storage

The data processed is stored by Google for 14 months before being deleted.

5. Legal basis for processing

We process the data on the basis of our interest in conducting statistical evaluations on the use of our website and in using the results of these evaluations to analyse the efficiency of our website. In our assessment, this legitimate interest is not overridden by the interests or fundamental rights and freedoms of the data subjects (Article 6, Paragraph 1f GDPR). On request, we would be happy to provide you with more information about how we have weighed up these interests.

6. Right to object

You have the right to object, on grounds relating to your particular situation, to this processing at any time. If you exercise this right, we will no longer process this data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or unless the processing is being used to establish, exercise or defend legal claims. You can prevent Google from collecting and processing the data generated by the cookie about your use of the website by moving the analysis slider in the cookie banner displayed when you visit our website from right (green) to left (grey) or by downloading and installing the browser plugin available at http://tools.google.com/dlpage/gaoptout?hl=en-GB. Alternatively, or when using a browser on a mobile device, you can also prevent Google Analytics from capturing data on this website in the future by clicking here (this opt-out feature only works in this one browser and for this domain). This results in an opt-out cookie being created on your end device. You must click on the link again if you delete the cookies in this browser. A final option is to change your browser settings so that cookies are not created. If you do not accept the use of functional cookies, this may limit the functionality of our website.

F. Communication

I. Newsletter

1. General information about data processing

On our website, you can choose to subscribe to our email newsletter service by entering your email address into the text box and clicking on the “Subscribe1” button.

We use a double opt-in procedure. This means that your subscription to the newsletter and your required consent only become valid once you have confirmed them by clicking on the link that we have sent to the email address provided.

We record your consent in a log file. This involves the following information being processed:

The email address you have provided;
The consent text;
The fact that you have clicked on the “Subscribe” button;
The date and time at which you gave your consent (timestamp).

2. Scope and purposes of the data processing

We process the email address confirmed by you so that we can send you information in the form of our email newsletter at irregular intervals in line with your consent.

We record your consent so that we can demonstrate that it has been received.

3. Data transfer/recipients

The recipients of your data are our website’s technical operator and hosting provider (see section C above) and the service provider commissioned by us to distribute our newsletter (Article 28 GDPR). These companies are based in Germany.

4. Duration of storage

We store your email address and the log data recording your consent until you unsubscribe from our newsletter. Once you have withdrawn your consent, we store the log data for the duration of the period of limitation for your claims (three years) plus a safety margin of one month to allow for the delivery of any court documents, i.e. for a total of 37 months.

5. Legal basis for processing

The data is processed on the basis of your consent (Article 6, Paragraph 1a GDPR).

6. Right to withdraw consent

Your consent to receive the newsletter remains in force until you withdraw it. You can do this at any time with effect for the future by contacting us using the details provided in A above or by clicking on the unsubscribe link found at the end of each newsletter. Alternatively, you can enter your email address into the newsletter text box on our website and click on the “Unsubscribe” button.

II. Contact

1. General information about data processing

You can contact us using the details provided in A above or by using our Contact form. If you do this, we will process the data you share with us in your message, i.e. your specific enquiry and your email address if you contact us by email, your postal address if you contact us by post, your telephone number if you call us and the following details if you use our contact form (the details in the latter case vary depending on your enquiry):

Your name;
Your email address;
Your message;

2. Scope and purposes of the data processing

We process your data so that we can handle your enquiry and respond to you.

3. Data transfer/recipients

The recipients of your data are our website’s technical operator and hosting provider (see section C above).

4. Duration of storage

We store your data until we have responded to your enquiry.

5. Legal bases for processing

The data is processed because doing so is necessary in order to take steps prior to entering into a contract or for the performance of a contract (Article 6, Paragraph 1b GDPR). If your request does not concern precontractual or contractual matters, the legal basis is our legitimate interest in handling your enquiry. We assume that our legitimate interest is not overridden by any of your interests or fundamental rights and freedoms (Article 6, Paragraph 1f GDPR). On request, we would be happy to provide you with more information about how we have weighed up these interests.

6. Right to object

You have the right to object, on grounds relating to your particular situation, to this processing at any time. In such cases, we will no longer process this data for these purposes and, if applicable, will not respond to your enquiry. You can exercise your right to object by contacting us using the details provided in A above.

G. Your additional rights as a data subject

In addition to the rights specified above concerning the various ways in which we process data, you have the following rights relating to your personal data:

Right to access: You can request access to the personal data concerning you that we process. Information on the extent of your right to access can be found in Article 15 GDPR and Section 34 of the German Federal Data Protection Act (BDSG – 2018).
Right to rectification: You can request that we rectify inaccurate and complete incomplete personal data. Information on the extent of your right to rectification can be found in Article 16 GDPR.
Right to erasure: Provided that certain conditions are met, you have the right to request that we erase your personal data. Information on the extent of your right to erasure can be found in Article 17 GDPR.
Right to the restriction of processing:Provided that certain conditions are met, you have the right to request that we restrict the processing of your personal data. Information on the extent of your right to the restriction of processing can be found in Article 18 GDPR.
Right to data portability: Provided that certain conditions are met, you have the right to request that we transmit the personal data that you have provided to us to you or to another controller in a commonly used and machine-readable format. Information on the extent of your right to data portability can be found in Article 20 GDPR.
Right to lodge a complaint with a supervisory authority:: If you have a complaint, you also have the right to lodge it with a supervisory authority. Information on your right to lodge a complaint with a supervisory authority can be found in Article 77 GDPR.

J. Data security

In order to protect it from access by third parties, the personal data we ask you to share with us on our website is transferred to us using a secure SSL connection (Secure Sockets Layer) with 256-bit encryption.

We have also implemented other technical and organisational security measures to protect data from loss, destruction and misuse. For example, if you have opened a customer account, this can only be accessed using your personal password. You can help to keep your data secure by choosing a password that is as strong as possible (e.g. by including a combination of letters, numbers and special characters) and keeping it strictly confidential.